If you have problem with missing item or any other issues regarding your order - please send us an email at

We accept returns for any reason within a 30 day. To be eligible for a return, your item must be unused and in the same condition that you received it.

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If you are approved, a credit will automatically be applied to original method of payment, within a 14 day period.

Send returns to:

Jump App Sebastian Bachorzewski
Marii Curie-Sklodowskiej 3 lok 01
15-094 Bialystok

All return shipping costs are the responsibility of the customer.

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